Terms and Conditions

Returns Policy

A full store credit will be provided to any goods returned to our warehouse, unopened in their original packaging and within 10 days. Shipping expenses, in both directions, are not refundable.

If the goods you receive are faulty, we will replace those goods if they are returned to our warehouse within 10 days of purchase.

After 10 days returns and refunds are subject to manufacturers warranty.

No refunds because you changed your mind on sale/specials items, so choose wisely.

Typographical Errors

Every care is taken when listing products, however mistakes do happen and in the unlikely event that a product listed on the Naturally for Babies website mistakenly has an incorrect price, Naturally for Babies reserves the right to refuse or cancel any orders placed for the product listed at the incorrect price. Naturally for Babies reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Naturally for Babies shall issue a credit to your credit card account in the amount of the incorrect price.

Errors and Omissions Excluded. All product and prices are subject to change without notice and only available while stocks last.

Incorrect Shipping Orders

If you have selected a shipping option that does not apply to you, Naturally for Babies reserves the right to refuse or cancel the order, or charge for the correct shipping. You will be notified if shipping costs will be extra to what you had selected.

Privacy

The privacy of your customer data, orders and credit cards are important to us. We will not disclose or sell your customer data to any third party. We will only send you email newsletters if you explicitly opt in.

Credit card details are not stored anywhere on our servers nor in our premises. Your credit card details are processed in real time by an independent payment gateway authorised by our bank, using secure encryption.

Delivery Times

We will process your order within 1 business day following payment in cleared funds. Payment by online banking cannot be checked until the next business day. We will send you an email notifying you when your order has been shipped. Please allow up to 2 to 3 business days for delivery domestically, or 7 to 14 business days internationally.

Bartercard Purchases

We do accept Bartercard at FULL RRP + P&P prices only.

 

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New Zealand