Customer Service

At Naturally for Babies we strive to offer quality information and a fantastic range of quality products for babies/kids & mothers to make life a bid easier. Customer satisfaction is extremely important to us. 

Please read the following for customer service information.  If your query is not addressed below or you would simply like to provide some feedback  - please contact us.

Delivery and Shipping Information
(International)

Naturally for Babies will only accept orders from AUSTRALIA, UNITED KINGDOM, CANADA, USA and certain parts of EUROPE and ASIA. For these areas we use Air Mail Post. This is to ensure that we are protected from credit card fraud.

NO TOLERANCE POLICY REGARDING FRAUD: We will report credit card fraud to the relevant authorities of any attempted fraudulent order.

Delivery and Shipping Information
(National NZ)

We use Courier Post for National Non-Rural deliveries (if you want Courier Rural an extra charge is $3.50), otherwise the NZ Tracked Parcel Post is used for Rural deliveries.

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New Zealand